Frequently Asked Questions

Each "Signature Size" pillow is carefully crafted with a non-removable insert that is sewn closed prior to shipping, ensuring a beautifully full look. Filled with fiber for a semi-firm support, our pillows are designed to provide the perfect balance of comfort and durability. While our pictures may not always show it, rest assured that each pillow is generously stuffed to meet your expectations.  

Our larger pillow covers are designed to provide comfort and style to your home decor. Please note that inserts are not included.  For a full look, consider purchasing a larger insert or filling with Poly-fil from Walmart. 

Signature Size: These pillows are delicately sewn closed with plastic threading for a sleek and stylish finish. We kindly urge you to resist the urge to toss them in the wash and instead opt for a gentle hand wash or spot clean. Let them air dry or give them a no-heat tumble in the dryer for that fresh fluffiness. Trust us, your pillows will thank you for the TLC! 

Pillow Covers: While we recommend spot cleaning whenever possible for the large pillow covers, we understand that life can get messy. That's why our pillows are machine washable on the gentle cycle for your convenience. Simply toss them in and dry on delicates for a fresh, clean pillow every time. 

Our products are shipped exclusively through USPS within 1-2 business days of your order. Please note that we do not offer international shipping at this time. While we strive to deliver your order promptly, holiday seasons may impact shipping times. Rest assured, our top priority is getting your pain relief products to you quickly and efficiently.